A little help,
when you need it.
Have a question, found a problem or want to share an idea? Contact us at support@morkapp.net.
Before you write
Please include your iPhone model, iOS version, Mork app version and a short description of the issue. Screenshots can help, but remove personal calendar details, precise locations or other sensitive information first. Never send passwords or Apple Account credentials.
Common questions
How do I manage permissions?
Open Settings on your iPhone and review Mork’s access to location, calendars, photos and notifications. You can change permissions at any time. Features that depend on a permission may be unavailable when access is disabled.
How do I add a widget?
Touch and hold an empty area on your Home Screen, open the widget gallery, search for Mork and choose a widget. Available options depend on your app and iOS version.
Why can a widget or Live Activity show older information?
iOS manages background execution and update timing. Connectivity, device settings and the availability of external data services can affect refreshes. Open Mork to check the latest available information.
How do I contact you about my data?
Email support@morkapp.net with the subject “Mork privacy request”. Describe your request without including unnecessary personal information.
Weather and earthquake information
Mork is an information tool. For emergencies or decisions about personal safety, follow the guidance of local authorities and official emergency services.